What is SAP CS? SAP Customer Services (CS) - a popular SAP ERP tool that offers the basic functionalities to a vast range of customer specific tasks, is considered to be a significant extension of the Sales and Distribution module. In the present competitive scenario, consumers prefer to buy from companies or service providers that have a powerful customer satisfaction outcome. Below the conditions, it grows essential to offer better after sale and customer services in every technical vertical or commercial sector. SAP Customer Service Overview This SAP CS Training in Hyderabad helps you when representing, controlling and processing all services that you give to your clients. You can: • Structure and maintain technical objects for which services should be delivered • Perform service requests • Plan and accomplish requested services • Control data for guarantees and business partners • Monitor call processing in order to keep to deadlines